Privacy Policy

At OtakuFig.com, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or make a purchase.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you interact with our website:

🔹 Personal Information:

  • Name

  • Email address

  • Phone number

  • Shipping and billing addresses

  • Payment details (processed securely through third-party gateways)

🔹 Technical Information:

  • IP address

  • Browser type and version

  • Device information

  • Cookies and usage data

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Send order confirmations, shipping updates, and promotional emails (if opted in)

  • Improve website functionality and user experience

  • Detect and prevent fraud

3. Sharing Your Information

We do not sell your personal information.

We may share your information with:

  • Trusted service providers (e.g., payment processors, shipping partners)

  • Legal or regulatory authorities, if required by law

  • Marketing tools (e.g., email platforms) — only if you’ve opted in

All third parties are required to protect your data and use it only for the services they provide on our behalf.

4. Cookies & Tracking Technologies

We use cookies to:

  • Understand how you use our website

  • Store preferences for future visits

  • Enable features like shopping cart and checkout

You can manage your cookie preferences through your browser settings.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, including legal and accounting obligations.

6. Your Rights

Depending on your location (e.g., EU, California), you may have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your data

  • Opt out of marketing communications

  • Withdraw consent at any time

To exercise your rights, please contact us at support@otakufig.com.

7. Data Security

We use industry-standard security practices (SSL encryption, secure payment gateways, etc.) to protect your information. However, no method of transmission over the internet is 100% secure.

8. Children’s Privacy

OtakuFig.com is not intended for children under the age of 13. We do not knowingly collect personal data from children.

9. Third-Party Links

Our website may contain links to third-party sites (e.g., social media, tracking services). We are not responsible for their privacy practices. Please review their policies before providing personal data.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact Us

For questions, requests, or complaints regarding your privacy, contact us at:

📧 Email: support@otakufig.com
📍 Address: [Insert Physical Business Address]
🕒 Support Hours: [Insert Days & Times]